FAQ

Questions about working with Allevic.

What to bring, what you get and how the work happens. Start with the question on your mind.

We spend 45 minutes walking through one part of your business with you, such as handling enquiries or preparing quotes. You get a written report with what to improve first, steps your team can take and where a system could help. If you want our help with the work, we put together a separate quote.

Pick one job you keep chasing. Bring a recent example, the names of the tools you use and a rough idea of how often it happens. A missed enquiry or a quote that took too long is a good starting point. You can use a redacted example or talk us through it on screen.

The self-assessment is a quiz you can do in your own time. It creates a report from your answers and lets you download a PDF straight away. The booked audit is a 45-minute conversation with the Allevic team, where we work through a real example together. You can do either first.

Choose an available time in the calendar on the booking page and check the time zone before confirming. Google sends your booking confirmation and meeting details. If you would rather arrange it with us, use the callback form on that page and we will contact you to find a time.

Work your team repeats or has to keep chasing: answering calls, following up enquiries, preparing quotes, moving details between tools, processing documents and checking reports. We also build websites, dashboards and internal software. Browse what we build for examples of each.

Yes. Choose one recurring task, such as getting website enquiries into a shared list or preparing one common quote. We agree what the first version should do and how your team will check it. Once it is working, you can decide what to tackle next.

We start there. Show us where your team records customers, bookings and tasks. We check what your existing tools can do, then work out whether to adjust them, connect them or build the missing piece. If a new tool would help, we explain why and include its cost in the proposal.

The audit is free. For the build, we quote the setup work and explain the running costs: software subscriptions, usage such as calls or messages, and support. You see what is included and what you would pay regularly before deciding. If there are different ways to do the job, we explain the options in the quote.

We need someone who knows the job to walk us through it, share a few examples and try the finished system. We handle the build and agree those checkpoints with you, so your team knows when they are needed. It helps to have one person who can answer process questions and gather feedback from the people using it.

Once we have seen the task and checked your software, we give you a timeline with the build, team testing and launch steps. A single connection needs less work than a system used across several teams. We also tell you which access or decisions we need to keep things moving.

Yes. We plan which jobs the system handles and which go to a person. For example, a routine question might be answered automatically while a complaint goes to your team. We show staff how to check the work and take over. We also agree what happens if a tool is unavailable, so requests have a clear place to go.

We agree that before launch. Your handover explains daily use, who checks that work is getting through and how to raise a problem. The proposal sets out any ongoing support and its cost. Changes such as adding a new service or replacing your booking software can then be planned with us.

We map which information each step needs, which tools receive it and who can access it. Recording, storage and access settings are part of the build discussion. Bring a redacted example to the audit. Our data-processing page explains the arrangements we agree for client projects, and our privacy policy covers this website.

Yes. The audit report includes practical steps you can work through yourselves. If you use the self-assessment, you can download a PDF without booking a call or providing an email address. Your quiz progress and up to 10 previous sessions stay in that browser, so you can return to them later.

Bring one job you keep chasing

Find the gaps.
Choose what to improve.

A missed enquiry, a slow quote or the same details entered twice. Bring it to a free business growth audit and we will work through it with you.

Free business growth audit